Personalized items (with your logo, name or message) are made only for you, so they can't be returned or exchanged unless they arrive damaged or wrong.

If an item arrives damaged or not as ordered, message us on WhatsApp at +91 7386276793 within 2 days of delivery, with photos of the item and the box. We will replace it or refund you.

Live plants and food items (chocolates, dry fruits) can't be returned. If they arrive damaged, tell us on the day of delivery with photos.

Before we print or engrave a bulk order, we send you a design proof on WhatsApp. Please check spellings, colors and logo placement. We start making your order once you approve it.

Have a question about your order?